Important Notes
Robin Hood Software Ltd, the promoter of this web-site and Evidence Eliminator™ software, does not "spam" advertisements for our products.
We neither broadcast advertisements for our product sales to newsgroups, chatrooms, message boards, nor do we send unsolicited email broadcasts to sell our products to consumers.
If you have received such a message please understand first and foremost: IT DID NOT ORIGINATE HERE!
As many large commercial Internet operations we operate an "Associate Network". Our network is large. We have neither the time nor the inclination to broadcast unsolicited and unwanted advertisements, and if we could be bothered to do so, the resulting sales if any would not be worth our time. Millions of legitimate adverts are served every day for our products.
Unfortunately there are those who try to abuse our brand names and system by posting unsolicited advertisements where they should not do so. This is called SPAM.
Our policies prevent SPAM and we intend to terminate any Associate who is proven to be the originator of SPAM advertising our products.
Please note these points:
- As hard drive security software manufacturers our servers are regularly attacked. There are those who do not wish you to have privacy nor liberty and will even break the law attempting to stop us helping you. We live in troubled times. The majority of people have got the government they deserve. But what about the rest of us?
- The attacks frequently use bogus mass-mailings and mass newsgroup postings claiming to be from us or a business partner we associate with. The bogus attacks are designed to wind you up and stir up complaints. If you complain to us as the result of a hoax "SPAM" then you could become a victim of the hoax yourself.
- These forgeries can be easily identified: If you receive any unsolicited email advertisement or newsgroup posting advertising our software claiming to be originating at our domains, WE DID NOT SEND IT.
- If you have received "SPAM" mentioning a coded URL link to this Website and it claims to advertise our product, by all means report it to us. We are always keen to receive your reports and will act if we can succeed in tracing the sender. We may also de-activate accounts which seem to be used for spamming. However, we also encourage you to complain directly to the ISP who is sending the messages. You cannot find this by looking at the "From" field of the message which is easily forged. This information is only available in the message HEADERS which can be difficult to analyze.
Also please understand the following: It is very likely indeed that if coded link to this Website has been abused in a SPAM it is not done by, and not approved of by the legitimate holder of the account code. In other words it is probably a fake designed maliciously to generate complaints and for that reason alone. Many large ISP's who are allowing their users to send such fakes refuse to co-operate with us and identify the senders of the messages. This is commonplace and in the UK at least the ISP's are prohibited from telling us who is abusing our domain names by a law called the "Data Protection Act." This is the reason why we encourage you to send your complaints to the ISP's who are actually SENDING the SPAM as they are the ones who are in the first position to put a stop to it.
Full copy of message including ALL HEADERS. Headers are important. If you do not know how to VIEW HEADERS please ask somebody who is familiar with the Internet to show you how. Without FULL HEADERS of the message it is untraceable. Please include ALL HEADERS.